Going deeper and deeper cannot be expected from everyone.
Some people want to just do things without being in the know much. Even when they, the doers, act like they are desperate to know, what they want might not be that exactly.
For someone who’s always just done things all their life, it might be frustrating to discover that there’s more to things than whatever they thought there were.
To be fair, it is frustrating for everyone. But you feel a certain way when things don’t go the way they used to. It requires you to stop and patiently try to figure that out. So, what those people want might be for the process to be over with instead of the act itself.